Balancing the Scorecard: Review of DCMS Performance Indicator Framework

22 March 2007, England

Report commissioned by DCMS from Morris Hargreaves McIntyre, which reviews the current range of performance indicators for sponsored museums and galleries and makes recommendations on whether the indicators should be retained, refined or removed.

The research is based on consultations with directors and key staff of sponsored institutions, a literature review on cultural performance management, comparison of the existing framework with those employed in other cultural sectors in the UK and frameworks in other countries, and a technical audit of the existing framework and measures.