Singapore’s Libraries Adopt Data Analytics, AI, Robots for Improving Visitor Experience

OpenGov Asia,
08 February 2022, Singapore

Singapore’s public libraries have been adopting data analytics and AI to develop more immersive and personalised visitor experiences. They have also introduced robots and automation to simplify and shrink the workload of librarians. The traditional storytelling experience has been given a twist with new technology. Some libraries are now equipped with a special room to offer a more immersive experience through videos and sensors.