Over the past 15 years many organizations have made their facilities, processes and programs accessible to people with disabilities and older adults. Many exceed what the law requires, going beyond compliance to a depth and breadth of inclusion that pervades planning, evaluation, mission, leadership, outreach, budgeting, programs and staffing. They understand accessibility as an organizational asset. There are plenty of organizations, though, stuck in limbo. Their volunteer and staff leaders understand that accessibility is important, but it is likely to cost money and take time — both of which are in short supply. So, they do what they can and worry that it is not enough.

http://www.artspresenters.org/members/pdf/beyondtheramp.pdf