Cultural organizations face the challenge of knowledge management with limited resources in day-to-day business operations. Knowledge is not (sufficiently) documented, nor is it secure with the organization because of fluctuation and irregular employment of staff. The goal of this paper by Prof. Gesa Birnkraut (Univeristy of applied sciences Osnabrueck, Germany) is to develop recommendations for the management of knowledge in cultural institutions based on theory and an online survey of 38 cultural institutions in total.

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